hen you’re running an eCommerce business, you need visibility into the status of every item and customer order on all your channels. You also need to keep on top of and fix little problems before they become big problems.
If you’re not careful, you can run into problems like:
Different categories of problems can impact your seller ratings in multiple, negative ways. These can often be difficult or impossible to recover from.
Establish a process that make sure you get high-level reports delivered to your inbox at least once each day - even on weekends and holidays. Take a few minutes to review your reports whenever they come in.
It’s an axiom that sooner or later, something is going to go wrong in a big way. But you’d be surprised how many huge problems got that way because they went undetected when they were still small and manageable.
Here’s how to get Amazon Seller Central to send you order reports, automatically.
Some channels don’t offer a simple way to schedule reports using the seller interface. In those cases it’s better to find someone to help you automate the process.
If your business could benefit from better channel reporting, or if you need to get a better operational understanding of how your channels are performing, get in touch.